Posts Tagged ‘airport’
Finnair’s live promotion takes place at Chongqing airport, where our friendly promoters give insight into Finnair at the stand this month. We”re the first airline offering direct route from Chongqing to Europe. Guests may take part to a lucky draw to win flights or have a chance to win points when joining Finnair Plus. Come and Read More
Service Angels work at Düsseldorf and Berlin airports in Spring 2012. The Service Angels’ job is to solve passengers’ problems both big and small, while at the same time conjuring up memorable experiences. Queuing for check-in or security goes quicker when sweetened with a gift of chocolate or brightened with an exchange of travel stories. Read More
Flights to Finnair’s newest destination, Singapore, will start in May 30th, 2011. Petteri Kostermaa, Finnair’s new appointment as head of its Singapore sales unit, has the task in his new post of selling the tickets of a relatively unknown European airline. What sales assets will Finnair use to attract customers at the new destination?
I’ve got a long flight ahead of me. There is still plenty of time before departure from Helsinki Airport, so I decide to pay a visit to the Finnair Spa & Saunas located between gates 36 and 37. Just entering the spa environment relaxes me: the gently splashing fountain, the cold water wave pool, the bubbling mineral water waves and the warm steam of the sauna are inspiring and the aroma of herbs eases the mind.
Next week, on Thursday 27 August, the first phase of a new 150 million euro terminal complex will be opened at Helsinki-Vantaa Airport to serve long-haul route and non-Schengen customers. This is the first step towards a big change that will lies ahead in the autumn. Next Thursday, a customer arriving at the terminal will Read More
Wednesday August 5 is a momentous day for Finnair. That is when the airline will concentrate all traffic and customer services at Helsinki-Vantaa airport’s Terminal 2 (T2), along with its other cooperation partner airlines. After the move, Finnair check-in and departure gates will be much closer to each other. Distances from one to the other Read More
A pleasant flight consists of many different expectations and experiences regarding service. Every one of us hopes to make our way from the terminal door to the shops, lounge facilities and restaurants in the departure lounge as soon as possible. At the same time we all realize that to do so may just be wishful thinking, and in reality, there may be long queues at the check-in desks, security control, passport control, the ATM, and to the departure gate.