Finland is tucked away on the top edge of Europe – so why would anyone want to fly through it to get to Asia? Even today, many people perceive the Earth as flat. The greatest difficulty in explaining Finnair’s strategy is still presented by a man who lived 500 years ago, Gerardus Mercator, who projected
Sometimes words put a damper on things; there may be too many of them or they may be the wrong ones. At other times, words are completely unnecessary, as you can simply sense the surrounding mood without a syllable being uttered.
Next week, on Thursday 27 August, the first phase of a new 150 million euro terminal complex will be opened at Helsinki-Vantaa Airport to serve long-haul route and non-Schengen customers. This is the first step towards a big change that will lies ahead in the autumn. Next Thursday, a customer arriving at the terminal will
When I bid him farewell at our destination, Mr. Kqwbrtmh (name still changed) flashed a big smile and said, “See you again soon!” A happy first-timer. Mission accomplished, I thought to myself, with an image of deafening applause and a standing ovation in my mind.
Where, how, why? To these questions, which are asked from me from time to time, I need to answer with quite a generalization, for there are so many places, manners and reasons to travel as there are people.
From June Finnair’s Sales Unit in Japan has been led by the long-serving Finnair employee Sakari “Sakke” Romu, who is also one of the company’s foremost experts on Japan. His first name may be an omen, because in Japanese ‘Sakari’ means the top, prime, first class. Sakari started with Finnair in 1981. Through different
In his working time, the Finnair Technical Services Logistics Department’s Quality Coordinator Jussi Jalkanen provides training on official and quality matters and instructs acceptance inspectors. In his leisure time, Jussi is a passionate fisherman who has travelled all over the world and competed at World Championship level. Jussi reveals his favourite fishing places. 1. Portugal,
In the general environmental discussion, views on flying are usually quite black-and-white with “fly” or “don’t fly” as the only options. However, most of us do need to fly for work or in order to go on holiday, so instead of just shrugging our shoulders, we should give some consideration to the choices we make
Occasionally, the airline passenger finds himself/herself in the unfortunate situation of discovering that the flight is delayed because of a technical reason. The text appearing on the screen or the announcement heard on the loudspeakers may evoke questions in the minds of passengers. In such a situation, one should remain calm, however. “Technical reason”
Finnair has set a target for completing a third of all Finnair ticket sales through the Internet by 2010. There is still some way to go before this target is reached becuase many people – with good cause – remain suspicious of Internet transaction security. The European Union has criticized many European airlines for their