When I bid him farewell at our destination, Mr. Kqwbrtmh (name still changed) flashed a big smile and said, “See you again soon!” A happy first-timer. Mission accomplished, I thought to myself, with an image of deafening applause and a standing ovation in my mind.
Where, how, why? To these questions, which are asked from me from time to time, I need to answer with quite a generalization, for there are so many places, manners and reasons to travel as there are people.
From June Finnair’s Sales Unit in Japan has been led by the long-serving Finnair employee Sakari “Sakke” Romu, who is also one of the company’s foremost experts on Japan. His first name may be an omen, because in Japanese ‘Sakari’ means the top, prime, first class. Sakari started with Finnair in 1981. Through different
In his working time, the Finnair Technical Services Logistics Department’s Quality Coordinator Jussi Jalkanen provides training on official and quality matters and instructs acceptance inspectors. In his leisure time, Jussi is a passionate fisherman who has travelled all over the world and competed at World Championship level. Jussi reveals his favourite fishing places. 1. Portugal,
In the general environmental discussion, views on flying are usually quite black-and-white with “fly” or “don’t fly” as the only options. However, most of us do need to fly for work or in order to go on holiday, so instead of just shrugging our shoulders, we should give some consideration to the choices we make
Occasionally, the airline passenger finds himself/herself in the unfortunate situation of discovering that the flight is delayed because of a technical reason. The text appearing on the screen or the announcement heard on the loudspeakers may evoke questions in the minds of passengers. In such a situation, one should remain calm, however. “Technical reason”
Finnair has set a target for completing a third of all Finnair ticket sales through the Internet by 2010. There is still some way to go before this target is reached becuase many people – with good cause – remain suspicious of Internet transaction security. The European Union has criticized many European airlines for their
Wednesday August 5 is a momentous day for Finnair. That is when the airline will concentrate all traffic and customer services at Helsinki-Vantaa airport’s Terminal 2 (T2), along with its other cooperation partner airlines. After the move, Finnair check-in and departure gates will be much closer to each other. Distances from one to the other
The opening of each long-haul route has presented a new challenge to Finnair Catering. Starting with the correct way to boil rice, Finnair’s chefs have conjured new skills with every Asian destination. National cuisine is a culturally sacred issue, and with the assistance of local experts, Finnair’s chefs are dedicated experts in the secrets of Chinese, Indian, Japanese, Korean as well as Thai cuisine.
A pleasant flight consists of many different expectations and experiences regarding service. Every one of us hopes to make our way from the terminal door to the shops, lounge facilities and restaurants in the departure lounge as soon as possible. At the same time we all realize that to do so may just be wishful thinking, and in reality, there may be long queues at the check-in desks, security control, passport control, the ATM, and to the departure gate.